Terms of Service — Repoleo: Reorder List

DRAFT — pending approval. Not yet in force.

Last updated: 11 November 2026

1. Agreement

These terms are an agreement between you (the merchant) and Dobeo, operated by Ricardo Carapeto (trading as Dobeo), Portuguese tax number (NIF) 229502075, Rua Zamenhof 4 2 dto, 2830-325 Barreiro, Setúbal, Portugal, for the use of "Repoleo: Reorder List" (the "App"). By installing or using the App you accept them. If you use the App for a company, you confirm you can bind it.

2. The service

The App is embedded in the Shopify admin. For each variant it shows current stock, daily stock outflow, days of cover and a suggested reorder quantity, grouped by vendor, and it can email a weekly digest to the recipients you choose.

• The App is read-only: it never writes to your store, does not create purchase orders and does not receive stock.
• Daily outflow is measured from decreases in available stock, not from sales. Manual adjustments, transfers and stock counts also lower available stock; large one-off decreases are flagged and can be left out.
• Measurement starts when the App is installed. Suggestions appear after 7 complete days of stock data.
• Suggestions are estimates, without any guarantee. You decide what and how much to order.
• The App does not access orders or customers.

3. Requirements

A Shopify store and a Shopify account allowed to install apps.

4. Plans, free trial and billing

• Free: no charge and no subscription; the reorder list shows your 50 most urgent variants, with your own settings for up to 3 vendors, and CSV export. No weekly digest.
• Starter: USD 9.99 every 30 days; up to 2,500 variants in the list, settings for every vendor, CSV export and a weekly digest for up to 2 recipients.
• Pro: USD 19.99 every 30 days; up to 25,000 variants in the list, settings for every vendor, CSV export, a weekly digest for up to 5 recipients, and minimum order quantity and pack size per vendor.
• Starter and Pro include a 14-day free trial, once per store: changing plan or reinstalling the App continues the same trial instead of starting a new one.
• Without an active paid subscription your store is on Free. You can move between Free, Starter and Pro on the plans page at any time, without contacting us. Moving to Free cancels the paid subscription right away; settings saved on a higher plan are kept but not applied on Free.
• Stock data is always collected for all variants; the plan only limits what is shown, exported and emailed.
• Billing is handled exclusively by Shopify, in your Shopify invoice. Uninstalling the App cancels the subscription. Taxes may apply.

5. Your responsibilities

• Add only email addresses of people who agreed to receive the digest.
• Check the suggestions before ordering, and set lead times, safety stock and cover days that fit your business.
• Do not use the App to break the law, Shopify's terms, or to overload or reverse-engineer the service.

6. Service limits and availability

The App depends on Shopify webhooks and APIs and on email providers, which can be delayed or fail. A daily check corrects missed stock changes, and incoming stock is refreshed daily. We do not guarantee real-time data, email delivery or uninterrupted availability.

7. Data and privacy

Our Privacy Policy explains what we store and for how long. Your store's data is deleted 48 hours after you uninstall, when Shopify asks us to, unless you have reinstalled the App by then.

8. Intellectual property

The App and its content belong to Dobeo. Your store data stays yours.

9. Third-party services

Shopify, Cloudflare and Resend are third parties with their own terms. We are not responsible for their services.

10. Disclaimers

The App is provided "as is" and "as available", without warranties of any kind, to the extent allowed by law. Reorder suggestions are estimates and are not advice.

11. Limitation of liability

To the extent allowed by law, Dobeo is not liable for indirect or consequential damages, lost profits, lost sales, excess or missing stock, or lost data, and our total liability arising out of or in connection with the App is limited to the amount you paid for the App in the 12 months before the claim.

12. Suspension and termination

You can stop using the App at any time by uninstalling it. We may suspend access for abuse or non-payment, or end the service with 30 days' notice.

13. Changes

We may change the App or these terms. Material changes will be announced in the App or by email before they apply.

14. Governing law

These terms are governed by the laws of Portugal. The courts of Setúbal, Portugal, have jurisdiction, without prejudice to any mandatory rights that apply to you.

15. Contact

Ricardo Carapeto (trading as Dobeo), Portuguese tax number (NIF) 229502075
Rua Zamenhof 4 2 dto, 2830-325 Barreiro, Setúbal, Portugal
Email: support@dobeo.com